Refund policy

RETURNS & EXCHANGES

WHAT IS FINEPRINT'S RETURNS POLICY?

WE ACCEPT RETURNS WITHIN 30 DAYS OF DELIVERY, PROVIDED ITEMS ARE UNWORN, UNWASHED, AND HAVE ALL ORIGINAL TAGS AND PACKAGING INTACT.

DAMAGED OR INCORRECT ITEMS SHOULD ALSO BE REPORTED WITHIN 14 DAYS OF DELIVERY. PLEASE CONTACT US BEFORE RETURNING THE ITEM SO WE CAN RESOLVE THE ISSUE.

HOW DO I RETURN OR EXCHANGE MY ORDER?

EMAIL FINEPRINTCL@GMAIL.COM WITH THE SUBJECT “RETURN” AND INCLUDE YOUR ORDER NUMBER, NAME, AND REASON FOR THE RETURN.

FOR EXCHANGES, PLACE A NEW ORDER FOR THE DESIRED ITEM AND RETURN THE ORIGINAL ITEM FOR A REFUND.

WE RESPOND TO ENQUIRIES WITHIN 24-48 HOURS.

WHEN WILL I RECEIVE MY REFUND?

ONCE WE RECEIVE AND INSPECT YOUR RETURN, YOUR REFUND WILL BE PROCESSED TO YOUR ORIGINAL PAYMENT METHOD WITHIN 5–7 BUSINESS DAYS.